Privacy Policy

1. Information We Collect

We collect Personally Identifiable Information (PII) that can be linked to you as an individual or your business. This includes information you provide directly, information collected automatically when you use our website, and information obtained from third parties.

Information You Provide

Applications for Financing: When applying for business funding, you may provide your name, email address, phone number, business information (such as business name, type, and size), financial information (including bank statements, credit history, payment history), Social Security Number or Tax Identification Number, and other information relevant to your funding request.

Customer Communications: Information you provide through email, phone calls, contact forms, or other communications, including your name and contact information.

Feedback: Reviews, survey responses, suggestions, or other communications you voluntarily provide.

Information Collected Automatically

• IP address
• Browser and device information
• Operating system
• Website activity and page interactions
• Referral sources and usage patterns

Information from Third Parties

We may receive information from business partners, credit reporting agencies, identity verification providers, or other service providers to help verify your identity, evaluate funding requests, or provide our services.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve our services.
• Verify identity and perform due diligence.
• Process and manage funding applications.
• Communicate regarding your inquiry, funding application, requested services, and customer support.
• Improve website functionality and performance.
• Detect fraud, unauthorized activity, or illegal conduct.
• Comply with legal, regulatory, and contractual obligations.
• Aggregate or de-identify information for reporting and business analysis where permitted by law.

By submitting information through our website, forms, applications, or other communication channels, you consent to receive communications from Excell Advance by phone, email, and text message regarding your inquiry, funding application, requested services, and other related communications.

3. SMS Communications

If you provide your mobile phone number through our website, forms, applications, or other communication channels, you consent to receive calls and text messages from Excell Advance regarding your inquiry, funding application, requested services, customer support, and other service-related communications.

• Message frequency may vary.
• Message and data rates may apply.
• Consent to receive text messages is not a condition of obtaining financing or any other service.
• You may opt out of receiving text messages at any time by replying STOP to any message.
• For assistance, reply HELP or contact us using the information provided below.

4. How We Share Your Information

We may share information in the following circumstances:

• With affiliated companies.
• With lenders, funding partners, or financial service providers as necessary to evaluate or process your funding request.
• With vendors providing website hosting, communication services, payment processing, security, or operational support.
• When required by law, court order, subpoena, or governmental request.
• In connection with a merger, acquisition, financing transaction, restructuring, or sale of business assets.
• With your consent or as otherwise disclosed at the time information is collected.

Mobile information, messaging consent, and phone numbers collected for SMS communications will not be shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes.

5. Website Functionality

Our website may use essential browser technologies necessary for the operation, security, and functionality of the website. We do not currently use cookies or similar tracking technologies for advertising or behavioral tracking.

If our practices change in the future, this Privacy Policy will be updated accordingly.

6. Opt-Out Preference Signals

Where required by applicable law, we honor Global Privacy Control (GPC) signals and other browser-based privacy preference signals. These settings must be configured on each browser or device you use.

7. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, including:

• Requesting a copy of the personal information we maintain about you.
• Requesting corrections to your personal information.
• Opting out of certain communications.

Marketing emails may be unsubscribed from using the unsubscribe link contained within the email.

Requests may also be submitted using the contact information below.

8. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, misuse, disclosure, alteration, or destruction.

While we take security seriously, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

9. Third-Party Links

Our website may contain links to third-party websites for convenience or informational purposes.

Excell Advance is not responsible for the privacy practices, content, or policies of third-party websites.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13.

If we become aware that information has been submitted by a child under 13, we will take reasonable steps to delete such information.

11. Notice to Nevada Residents

Nevada residents may request that we not sell certain personal information as permitted under Nevada law. While we do not currently sell personal information, requests may be submitted by emailing contact@excelladvance.com.

12. Notice to California Residents (CCPA/CPRA)

California residents may have the following rights regarding their personal information:

• The right to know what personal information we collect.
• The right to request deletion of personal information, subject to applicable exceptions.
• The right to request correction of inaccurate personal information.
• The right to opt out of the sale or sharing of personal information where applicable.
• The right not to receive discriminatory treatment for exercising privacy rights.

Requests may be submitted by emailing contact@excelladvance.com or calling (646) 722-8421.

We retain personal information only as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

13. Accessibility

We are committed to making this Privacy Policy accessible. If you require this Privacy Policy in an alternative format, please contact us using the information below.

14. How to Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Excell Advance

Phone:(646) 722-8421

Email: contact@excelladvance.com