Security Center
Learn how Excell Advance protects your data and get practical tips to help keep your business information secure.
Count on us to keep your information secure.
- Our websites use encryption to protect sensitive data.
- We train our personnel in cybersecurity awareness.
- Data is encrypted while in transit.
- We restrict access to our systems and data to only those associates who need access to perform their job responsibilities.
- We monitor our systems to maintain confidentiality, integrity, and availability.
Follow these tips to avoid scams and fraud.
Scams
Fraudsters may sometimes pose as online lenders or debt collectors to trick you into giving them money. Keep these safety tips in mind:
- Never pay in advance for the promise of a loan.
- Never make payments over the phone unless you can confirm the details of your original loan.
- Do not send money to anyone if you don’t recall taking a loan from them.
- Never provide personal information in response to an unsolicited or suspicious call or message.
- Never give out personal information if you cannot identify the identity of the person contacting you.
- End the call immediately if any caller starts making threats.
Phishing
Social engineering attempts, often called “phishing,” are designed to trick you into giving away sensitive information or business data. Watch for these warning signs:
- Unexpected outreach. Someone “responds” to something you haven’t asked.
- Unwarranted sense of urgency. Someone is trying to get you to do something quickly, or to avoid dire consequences.
- It’s too good to be true. Promises of large rewards or payoffs in exchange for immediate information are usually scams.
- Something seems off. Look for unusual grammar, spelling errors, or inconsistencies, such as a suspicious sender email or a request for your password.
Find more security tips from CISA.
The U.S. government’s Cybersecurity Infrastructure Security Agency (CISA) offers detailed advice and resources for small business owners.
- Free Cybersecurity Tools & Resources
- Stop Ransomware
- Cyber Guidance for Small & Medium Businesses
- Blog Post: Accelerating Our Economy Through Better Security - Helping America's Small Businesses Address Cyber Threats
- Blog Post: Celebrating Small Business Week - Cybersecurity Help for Small Businesses
Keep your customers safe.
Incorporating security and privacy into your own business is not only a best practice — it can be a value-add for your customers. Here are a few tips and things to consider.
Report a security vulnerability.
If you’re a security researcher or have discovered a security issue with Excell Advance, please report it confidentially so that we may investigate and respond. Please do not announce the issue publicly until we have implemented an update.
Security FAQs
How do I create a strong password?
Use a unique password that is long and difficult to guess. A strong password should include a combination of uppercase and lowercase letters, numbers, and special characters. Avoid using personal information and do not reuse the same password across multiple accounts.
How can I protect my devices?
Keep your devices updated with the latest software and security patches. Use antivirus and anti-malware protection, enable automatic updates, and secure your devices with a password, PIN, or biometric authentication. Avoid downloading apps or software from unknown or untrusted sources.
How do I browse websites securely?
Whenever possible, use secure and encrypted websites. Look for the lock icon in the browser’s address bar before entering any sensitive information. Avoid submitting personal or business details over public or shared Wi-Fi networks, even when visiting secure websites.